Consulting looks appealing: But it is more work than it appears
Working World - Career Transition
By Barbara Bowes
Is there life after a layoff?
For many professionals, the first thing that comes to mind is setting
up a consultancy practice. And why not? In most cases, there is nothing
more to it than “hanging up your shingle” — or so you might think.
Many people glamorize the life of a consultant. They can only see the
many upsides of consulting such as being independent, doing their own
thing, being their own boss, managing your own time, or believing that
they’ll have more money in their pocket at the end of the day. However,
believe me; consulting is certainly not suitable for everyone.
I remember an incident when I first started consulting that helped set
me straight in terms of roles and relationships. I arrived at my client
location one day to find the office almost empty. But the noise at the
end of the hall attracted my attention. When I went to see what was
going on, lo and behold, they were having a party. And imagine, I
wasn’t invited!
I remember feeling so alone. I suddenly recognized that I didn’t really
belong with the team. I was an outsider. No matter how much work I had
done with the client, no matter the great relationships that I had
developed, I was still an “outsider.” It was quite a revelation. Yet,
this is what a consultant really is, an external expert who provides an
objective opinion. So, unless you are with a larger consulting firm,
you are indeed, essentially alone.
An independent consultant typically does all the work themselves. This
includes proposal writing, clerical and administrative assistance,
PowerPoint presentations, financial management (costing, invoicing,
collections) and marketing. They even do their own printing and they
lick their own stamps.
Since there is no corporate support, the independent consultant is also
responsible for their own business development. And believe me, selling
yourself is one of the most difficult challenges a consultant will
face. This is due to the fact that in most cases, people are quite
modest and feel awkward trying to sell themselves as a product. Not
only that, most people don’t have business development or sales skills;
they simply aren’t inclined that way.
Another major challenge consultants face is the continuous up and down
sales/work cycle and therefore the lack of predictability for paid
work. It can be downright scary when the steady paycheque evaporates
and clients stretch out the payment of your invoices to 45-90 days.
There’s also the constant conflict between doing the work and
marketing. When a consultant is busy marketing and doing business
development, they have no paid work. Yet, when they have paid work,
they’re too busy to keep up any marketing momentum. As a result, when
the work finishes, it creates another lull in the revenue stream.
At the same time, while it may be fortunate to have lots of work, keep
in mind that in most cases, as an independent consultant, you are doing
all the work yourself. No more assistants. No more folks to whom you
can delegate. And this means long hours and long days. After all,
clients don’t like their consultants to miss deadlines and so the pace
of a consultant’s life can become quite frantic.
On the other hand, there are indeed many good things about consulting.
For many professionals, it’s an effective strategy for staying in the
marketplace while looking for a job. For others, consulting allows an
opportunity to focus on what they are really good at and what they like
to do. It’s a great job for initiators and problem solvers rather than
“maintainers.” Still other people find that consulting gives them a new
lease on life and reintroduces some positive energy into their lives.
Before you try to make the leap from the role of worker to that of an
independent consultant, it’s important to assess your skills,
capabilities and your approach to work. Take a moment to review the
following success checklist.
Strong area of expertise – Organizational leaders want to hire a
trusted adviser who has the depth of experience and expertise to advise
them on organizational or technical issues. So take a close look at
your reputation and determine what exactly you have to sell.
Initiative and drive – A successful consultant must have a lot of
energy, initiative and drive. You need to keep abreast of the latest
developments in your industry sector, and you need to be able to see
opportunities and capitalize on them.
Positive attitude – No matter whether you are busy or not, no one wants
to hire a consultant with a negative attitude. In fact, you’ll drive
clients away. You need to be positive at all times. Clients need to see
enthusiasm.
Relationship building skills – People want to work with consultants
they trust. When a trusting relationship develops, clients will be
loyal to you for years to come. Therefore, taking the time to
consciously build relationships and keep in touch with clients and
potential clients is critical to success. But this doesn’t happen
overnight.
Networking skills — You need to be able to easily reach out to people,
enjoy being around people and enjoy learning about their businesses or
organizations. You need to be willing to attend multiple social events
so that you are continually meeting new people and building your
business development database.
Good writing skills — Much of what a consultant does is write proposals
and reports. These must be clear and concise and accompanied by
realistic recommendations for the client to implement. You must not
only be a good writer (spelling and grammar) but you must be able to
write at a general reading level as well as write quickly so that
deadlines are met.
Problem solving and analysis skills — The only time a client will call
you is when there is a problem. Therefore, you must be able to listen
carefully, quickly grasp the nature of the problem including all of the
nuances, and put all the details together so that you understand the
real issues. Finally, you will need to recommend unique and practical
solutions that can be implemented within the client culture.
Project management — Everything a consultant works on is a project.
There is a defined beginning, middle and end with specific expected
outcomes. Whereas these projects typically involve other people,
managing surveys, interviews, focus groups, etc. requires strong
organizational and project management skills.
Working as an independent consultant requires a strong combination of
both sales and service delivery skills as well as the development of
long-term trusting relationships. So, while consulting may help senior
professionals through the challenging time between work assignments,
consulting is not a quick fix, it’s a lifestyle.
Barbara J. Bowes, FCHRPO, CMC, is president of Legacy Bowes Group and
vice-president of Legacy Executive Search Partners, Manitoba. She can
be reached at
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Legacy Bowes Group 301-161 Portage Avenue E. Winnipeg, Manitoba R3B 2L6
p: 204.957.5525 f: 204.957.5834 e:
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